Hi there, we are Oliver & Alejandra James, we are the co-founders of Ali+Oli. This is our family business and these are our daughters, Isabela, Penelope, and Natalia. We run our small business from Coral Gables, Florida, which is a suburb of Miami, and we started our baby product business in 2007, when these girls were just babies.
We have experienced all of the ups-and-downs of parenting just like you have, and we know what you expect when you buy a baby product. This is what is behind our passion in creating the high-quality baby products you receive when you purchase from our brand.
Even though our girls are grown now, we still find great joy in seeing our products being used by young families and their adorable babies.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These bibs have been the best purchase since out little one started eating. Super easy to clean catches most of the things that fall as long as her arms aren't flinging things around. Because it's silicone we do have to be careful since out little one has a lot of hair but that's the only draw back for us we hand wash these and have yet to see any stains on them we have been using these everyday for a month now with no issues.
We have 4 of these bibs total. They’re a game changer. Makes for far easier cleanup of both baby, floor, high chair, etc. They’re also easy to clean and durable!
Seriously took me too long to get these and now all my other bibs are literally useless and not necessary! Say no more to food piling up around your babies legs because they like to suck on all the food and spit it out 😂 hello blw! These are perfect!
8 month old grandson loves this bib, mostly because he thinks it's his snack holder. Easy to clean, easy to adjust. Love the sayings. Would buy again.
Love these bibs! So good for when your little one is learning to eat by them selves! They are adorable, Easy to clean and fit nicely. Already recommended these to my friends who have babies.
Not sure why it took me so long to switch to silicone , pocketed bibs. These are amazing. Easy to clean. love the muted pink colors as well. Recommend for little ones just starting the finger foods!
Love these bibs! The thickness, color and ease of cleaning is 5 out of 5!
I really like these bibs as they are cute, easy to clean, and do a good job catching my little food droppings. However after only a month of use my daughter managed to hulk out and rip one of the bibs. Seems my kid is just super strong.
Love these!!! Love that I can wash them each use and don't have to use cloth ones. They are soft and baby loves chewing on them.
Love these! So cute and easy to clean as my baby is messy while learning to eat.
Great quality and super cute, but my son did not want these on him. I thought they took too much time to put on. I have an active 11 month old and I need something quick otherwise my little one gets upset. I tried several times and each time turned into him crying. The one time we got it on he tried to pull it off. I think it’s a little too bulky.
The texture is great and durable but soft enough to go around my son’s sensitive neck. He’s 19 months old so this gets lots of use during meal times. We love the colors and will be buying more in the future!!